FREE STANDARD SHIPPING FOR ORDERS $100.00 AND UP (HANDMADE DOLLS FREE SHIPPING ALWAYS)
Shipping & Returns
Shipping Policy
Thank you for your interest in our shipping options! Please note that at this time, we only ship within the United States. We appreciate your understanding and look forward to serving you.
Good news! Handmade dolls are always free shipping. Free shipping on all other products with orders $100.00 and up.
We ship to all 50 United States and most products ship within 4 to 6 working days. ( add 5 days during the holiday season) All shipping costs are indicated during cart checkout. They vary with different kinds of products.
If you have any questions, feel free to reach out! Our shipping policies include finding you the most economical method and pricing for your shipments. We don't always get it exactly right, but we'll do the very best we can.
The shipping world is a bit of a hot mess at the moment, but we hope it calms down a bit very soon. Let us know if you have any questions or need assistance with shipping problems. Contact us here and we will do our best to help you.
Return & Exchange Policy
Our Returns and Exchange policies are simple. If your product is a custom-made product, we do not allow returns. However, if it is damaged in shipment, please save the box and make images of the damage. We will gladly help you get another product just like the one you ordered.
Exchanges are not accepted for custom-made products, such as t-shirts you ordered custom from us. However, if there's a problem with the printing quality or anything unusual about the quality, we will do our best. If the product is something else, such as a handmade doll or toy or whatever - we will take a return on that if you return the item in its original condition. We don't give refunds for convenience purposes, but if you have an emergency we will do our best to understand and help. Life throws us all curve balls pretty often. We do want you to be a happy customer who keeps coming back. We promise!